www.tellkroger.com – Kroger Customer Satisfaction Survey

I’m afraid this is a complaint regarding the quality of produce at store #014 999. Now just on rare occasion but rather often I find poor quality produce. Examples: Zucchini that is soft with bron spots, green beans, limp shriveled, brown spots, Potatoes with several spoined potatoes, same with bags of orange cuties, limp asparagus. I hae brought it to the attention of managers, produce and store but it doesn’t change. I have stood next to others who complain. Today as an example: I mentioned it to the cashier as I did so the lady behind me said.” I agree I don’t buy produce here unless emergency” I do the same but this krogers is most convenient to where I live. Now I don’t know if the problem is with this stores management or with Kroger policy. I am suspicious of policy when I see broccoli for 99c that is less than half the amount we used to get with 2 large heads banded together for I think about $1.89. Not good value in my book. My suggestion put someone in there to take a survey of the produce quality on different days and different times. Kroger does many things well this, at least at this store, produce is not one of them. Thank you for giving me a voice and kudos to the cashier for informing me. He’s tired of complaints as well.

I shop at the Krogers at on N. Mount Juliet Rd., in Mt. Juliet, TN. This am I went to you store to the bakery, because I had forgotten my mothers birthday, she was 81.Either because I am a man or I am old myself.
Miss Barbara Tate helped me by choosing a cake for my mother.It was premade, not a traditional birthday cake. My mom loves stawberries and we found one not only with strawberries but with whip cream on top.To make the experience even better, it was half price on managers special. Miss Tate not only took about 15 min. to find a Hapy Birthday sign to put on the cake, she also asked Miss Gail Stroud if she would put a big 81 in the middle of the strawberries.
This may not seem like anything special to you, but the kindness and consideration of Miss Tate and Miss Strould in my opionion went above all calls of duty.
Not only these two women but scores of other of your employees with their warm smiles, good attitudes and helpfulness will always keep me a Kroger shopper.
Not to give you to much information but when I was a little boy and my mother shopped at Krogers, they used to put me on a conveyer belt and the check out lady would pretend I was being bought many years ago. But still I am a loyal Kroger shopper and I thank you from the bottom of my heart. Mr. Charlton Lee Rowland.

I enjoy shopping King Soopers for the fresh produce and meat department.

Thanks for updating the store at W.38th Ave. & Sheridan…it is so much nicer. Cleaner, brighter and a pleasure to shop there.

I found everything I was sent to the grocery to get. The cashier was extremely pleasant. I appreciate how she points out my savings and reminds me of savings in store for me at the pump! She sends me happily on my way!

I love the new store

Great job I love this kroger

The store at Chestnut is by far the best, I always know I can count on other employees, like Kim Pelz, to help me find something. She is awesome!

I had a six pack of bid light that was wet at the bottom and the gentlemen that were workin including the high manager they were very helpful in cleaning up the mess. Thank you Kroger of 493 I appreciate you veryucj.

I shop at Ralphs chula vista on E. Palomar the store is very clean and one of the young men that I have found to be very helpful is Stephen Dean. He helps me without asking if he see’s me trying to load my groceries. Also when I see him he always greets me with a hello and a smile. He represents himself in a clean cut manner. Its nice to see a young man without their pants coming down. Good job in hiring such a good worker. Thank You,